The consensus among the vast majority of businesses is that it is always better to have in-house networks support professionals--- this could not be farther from the truth. Simply put, this is not the gold standard. Ask anyone who has found the ideal solution for network support in West Palm Beach, and they will tell you that it is all about finding a combination of in-house professionals and external support to back them up.
The Man Behind The Curtain
IT support in West Palm Beach may portray itself to be more effective than it is, and such portrayal isn't unique to IT companies. Oftentimes in areas where an individual, or a small group, wields power, the actual strength they have is exaggerated.