The consensus among the vast majority of businesses is that it is always better to have in-house networks support professionals--- this could not be farther from the truth. Simply put, this is not the gold standard. Ask anyone who has found the ideal solution for network support in West Palm Beach, and they will tell you that it is all about finding a combination of in-house professionals and external support to back them up.

Just because you come across an IT support team in West Palm Beach, doesn't mean it's up to par with tech support industry standards. Many businesses, unfortunately, sign up for inferior services then stick with them, thinking it's better not to keep changing providers.