The consensus among the vast majority of businesses is that it is always better to have in-house networks support professionals--- this could not be farther from the truth. Simply put, this is not the gold standard. Ask anyone who has found the ideal solution for network support in West Palm Beach, and they will tell you that it is all about finding a combination of in-house professionals and external support to back them up.
It can be quite problematic when you have in-house information technology professionals on-site and nothing to back them up. The longstanding business belief has always been that an in-house network support is the best possible solution. They are going to be there at all times should something go wrong, they can address emergency issues timely, and so on. There are many things detrimental to this approach, though.
Availability of the Professional
You may have the best in-house IT professional in the world, but, what if he or she decides to take a sick leave? Even if you have a team of experts, what if one of them goes on vacation for a few weeks? The truth is that for network support, West Palm Beach businesses rely on availability more than anything else.
When you only have in-house professionals working on your IT infrastructure, they may not always be as available as you think. It is always best to have a back-up in the form of an external IT provider. That way, should they need extra assistance, there is additional help that they can call on.
There is also something to be said for trying to continuously improve your IT infrastructure. The in-house tech that you hire may be familiar with your system, but they may not know what the other companies are doing to implement new technologies, new best practices, and so on. An external computer support provider will be able to do just that. They can determine all of the different things that other businesses are doing and give tips to your in-house staff for future improvement.
Collaboration is Best
Cooperation between an in-house IT professional and an external IT provider is always the best thing to practice in a business operation. The external tech provider should be able to offer you a flat fee in exchange for a diverse employee, with plenty of knowledge, experience, and skills. The goal here is for your in-house professional to have a partner whom they can rely on to push through the difficult stretches of tech work.
As a growing business, your goal should be for your IT infrastructure to be as strong as possible. The easiest way to achieve this is with a combination of in-house and external network support West Palm Beach professionals. For your external provider, look no further than us at Nexxen Technologies, Inc. Reach out to us today to see how we can help your in-house staff achieve their goals.