Blog

Managing Your Support Requests to Your IT Support Provider in Fort Lauderdale

Managed IT support in Fort Lauderdale can help in streamlining your technological process. However, if you do not have a standard support process to use when your company encounters problems the efficiency of the MSP will be reduced. If you would like to ensure that your needs are met with haste and effectiveness you must have an established and reliable procedure to help you take action in times of network problems.

Microsoft’s plans for Skype for Business

Office 365 users received big news about what’s happening to its VoIP platform during the 2017 Ignite conference. According to Microsoft, Skype for Business will eventually be replaced by Teams — an all-in-one collaboration platform that rivals popular tools like Slack. If you’re currently using Skype for Business, here’s what you need to know. Upgrades […]

New version of Microsoft Office announced

Do you use Microsoft Word, PowerPoint or Excel on a daily basis? You’re not alone. The Office suite has more than one billion users, and with a new version coming out next year that number could go up. Whether your organization currently uses Office or not, you need to be prepared for the next version. […]

Microsoft 365 for Education launch

What should school teachers, students, and business people be excited about by the latest Microsoft conference? A rough answer would be something that includes Minecraft, new software bundles, and cut-rate Windows devices. For a detailed answer, read on. Good news for schools and educators Microsoft recently rolled out Microsoft 365 for Education, which combines Office […]

Secure your passwords now

For years, we’ve been told that strong passwords include three things: upper and lower-case letters, numbers, and symbols. And why wouldn’t we when the National Institute of Standards and Technology (NIST) told us they were the minimum for robust passwords? Here’s why and how it involves you. The problem The issue isn’t necessarily that NIST […]

How to stop macOS from showing your password

Apple’s latest version of the macOS operating system introduced some wonderful new security features. Unfortunately, one of the improvements currently includes a glaring weakness that will show your password to anyone. An update has been released, but there are a few things you need to do. What is the bug? The vulnerability pertains to sweeping […]

Top productivity hacks for computer users

We’re all obsessed with finding new ways to become more productive. Business gurus often emphasize the importance of time management and taking breaks to avoid burnout. But aside from motivating yourself to work more efficiently, there are plenty of tools that increase your daily output. If you use a computer all day, check out these […]

Mozilla unveils major browser update

Firefox has seen better days before the arrival of Google Chrome. But earlier this week, Mozilla, the nonprofit organization behind Firefox, has announced an upgrade that gives other internet browsers a run for their money. Here’s what you need to know. What is it? Firefox Quantum, AKA Firefox 57, is Mozilla’s newest and fastest web […]

MSP Marketing Needs to Tell a Story

A Dark and Scary Night

MSP marketing had begun to characterize “The Valley”, and a new MSP was hosting a huge party with a variety of big-ticket clients. The night was Halloween, the climate was perfect, the atmosphere was festive, and then the most frightening thing happened: nobody showed up.