How AI may change the face of healthcare

Technology has long been a cornerstone in the healthcare industry. Changes in technology and advances in medicine are so closely linked that they’re often one and the same. This time, the changes have to do with artificial intelligence (also known as AI). This autonomous technology has the opportunity and the means to completely transform and […]

Communicate better with the Outlook update

Microsoft Outlook has recently gone through some major updates and renovations. The purpose of all the massive changes to this oft-used communications tool is simple: to improve user experience and make this a streamlined and easy-to-navigate communications hub. Here are just some of the ways that the latest Outlook update changes the user experience. Improved […]

Does Your Current IT Support Agreement in Palm Beach Have an Escape Hatch?

Do you know the difference between a good and a bad IT support provider in Palm Beach? If the answer to this question is “no,” then you may already have signed a contract with a less-than-ideal company. The fact is, the majority of bad IT support providers just want to achieve one thing -- to lock their customers into a long-term agreement to ensure they have a consistent income.

IT Support Clients in West Palm Beach Are Afraid That the Grass May Not Be Greener on the Other Side

Just because you come across an IT support team in West Palm Beach, doesn't mean it's up to par with tech support industry standards. Many businesses, unfortunately, sign up for inferior services then stick with them, thinking it's better not to keep changing providers.

Is Your IT Services Plan Giving You a Lot of Confusion in West Palm Beach?

If you find yourself trapped in a contract with a West Palm Beach IT services provider that you can't get out of, don't feel too bad. Getting out of it and switching to another managed services provider could be worse. Be careful of those providers who sneak in hidden fees on top of initial upfront fees.

Have You Been Given an IT Support Ultimatum in West Palm Beach?

If you're maintaining a business that has had a very long life span and haven't been the best at keeping up to date with technology, chances are that your tech has fallen behind in usefulness. This, in turn, may lead your IT support in West Palm Beach to provide you with an "ultimatum" of what they need to do, and what your business needs to do.

Android malware affecting Google Play

A new Android malware is attacking sensitive files at some of the largest corporations in the U.S. and Europe. Companies that use BYOD programs are particularly vulnerable to infection of the malware, which comes from the DressCode family. Find out more about this malicious malware and how you can protect yourself from it. DressCode The […]

Windows 10 releases new security patches

Windows 10 delivers comprehensive protection with built-in security features, including anti-virus firewalls and windows defender. The operating system also updates itself regularly to keep your security current and to continuously help safeguard against threats. Unfortunately, nothing is perfect, and Microsoft has announced some dangerous flaws hiding within Windows 10. But fret not, they’ve released patches […]

Our IT Support Help Desk in West Palm Beach Is the Flash!

Every Minute Counts

IT support in West Palm Beach needs to have a help-desk that is on-point, and answers calls immediately. How much is a minute of your time worth? It's going to be greater, the larger your operation is. If you've got fifty employees working on technology whose support comes from a service department with a help desk meting out technicians, there are a few conclusions that can be made.

Is Your IT Outsourcing Partner in West Palm Beach Old-Fashioned?

Once upon a time, if you experienced an IT problem, you would have to wait until your next scheduled onsite visit from your IT outsourcing service in West Palm Beach to have it fixed. The IT support technician from the firm you hired would arrive at your location on a predetermined day, visit each member of your staff, and resolve any IT issue they had.