If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t […]
Keep your callers happy by using VoIP
Master Microsoft Excel with these 3 tips
Digital literacy is all about mastering essential computer skills like navigating search engines and word processors. But one of the most crucial you need to learn is Excel. Check out these tips to be an Excel master. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong […]
How to adjust your Windows 10 notifications
Unless the computer app is critical for your work, alerts about a new patch update or incoming message can distract you. Luckily, you can personalize your notifications settings on Windows 10’s action center using these three simple steps. Overarching action center settings First of all, you should customize your Windows 10 system-wide notifications settings. To […]
Valuable strategies for SMBs on Facebook
Facebook’s most recent monthly active users numbered over 2.3 billion. That’s almost one account for every three people on the planet! Many of your ideal customers use this platform to interact with businesses and creating a page for them to engage with yours costs almost nothing. Here are six free ways to get more eyes […]
5 Simple but effective cybersecurity tricks
Can you name five cybersecurity best practices? Most people can’t, and few of those who can, actually follow them. Unfortunately, cyberattacks are far too common to be lax about staying safe online. Your identity could be stolen, or even worse, you could expose private information belonging to your company’s clients. There are many ways you […]
Why Your Company Budget Should Include Outsourced IT Services in West Palm Beach
If you've been thinking of investing in your business, maybe it's time to consider outsourcing IT services in West Palm Beach, especially security. In the last few years, big companies like Target, JPMorgan Chase, Equifax, and Yahoo have experienced breaches that resulted in financial and reputational loss.
Mobilize Your Workforce with IT Services in Boca Raton
The mobile workplace is one of the fastest growing trends in business today, according to IT services experts in Boca Raton. This trend is being fueled by a significant change in the business world. The Millenial generation is now the largest generation in the workforce, and their younger Gen Z siblings are not far behind.
5 helpful small-business apps for iPad
Apple’s iPad continues to grow in popularity as a personal tablet, but it also has a lot of potential for small- and medium-sized businesses (SMBs). You may be using your iPad for surfing the web and composing the occasional work email, but it can do a lot more than that. Take a look at our […]
Is Hardware-as-a-Service worth it?
Hardware-as-a-Service (HaaS) is not a new concept. Similar to Software-as-a-Service (SaaS), where you pay a monthly fee to a service provider in order to use a piece of software, HaaS lets you do the same to use state-of-the-art hardware. But what benefits does it offer your business? Big savings For SMBs, cash flow is a […]
4 Ways SMBs benefit from hybrid clouds
The cloud allows businesses to take a more hands-off approach to managing their IT resources. And the hybrid cloud is rapidly becoming the most popular option in this category, especially for small- and medium-sized businesses (SMBs). Hybrid clouds are a combination of private and public clouds. In the former, data and applications that require tighter […]