Work smarter with Microsoft’s Workplace Analytics

Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data. Now managers can also access their employees’ data for […]

Migrating your data from Windows to Mac

There are now more Macs than ever being used around the planet, thanks in part to the constant improvements to macOS that make it more powerful and less difficult to use. Moving data from a Windows PC to a Mac is now easier with the latest update to the Migration Assistant in macOS Mojave. In […]

Boost your revenue with thin and zero clients

When you have several money-saving options like cloud computing and managed services providers, you shouldn’t worry about IT spending. To further reduce costs, trade in your expensive desktops for thin and zero clients. What are thin and zero clients? Thin clients are stripped-down computers with minimum processing power and memory. They rely on a basic […]

Simple steps to speed up Google Chrome

Google Chrome is the most preferred web browsers across the world. Unlike its competitors that take forever to load because of their media-heavy landing pages, Chrome is a minimalist browser that runs at top speed. But, like any expandable browser that allows features and extensions to be installed, Chrome can slow down because of the […]

Add hours to your day with these hacks

There are only so many hours in a workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work. Monitor productivity levels Start by tracking how much work you […]

Mobile ransomware is coming for your Android

If malware infects your computer, it would either crash at random, display annoying ads or notifications, or slow down. An Android device that has been breached by malware will not immediately show any signs of infection, unless it’s ransomware. How does ransomware make it onto your Android device? Like its desktop equivalent, mobile ransomware needs […]

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For […]

Serverless computing is the next big thing

The term “serverless computing” conjures images of a world where business owners don’t need to purchase expensive hardware or configure complex software. Luckily, serverless computing isn’t just a dream — it’s completely real and is the next big thing in cloud computing. What is serverless computing? Serverless computing is a bit of a misnomer since […]

Office 365 updates to make your life easier

In the software industry, continuous improvement is the name of the customer retention game. The behemoth Microsoft constantly churns out Office 365 enhancements, many of which are powered by artificial intelligence (AI). Here are some of the new and upcoming ones most likely to be useful in your business. Office Write and draw with digital […]

Questions to Ask When Interviewing an IT Support Provider in West Palm Beach

IT support providers in West Palm Beach should be interviewed just like prospective employees. However, the questions you ask an IT support provider should be different from those posed to a job-seeker looking for a work. Here's a quick look at the best questions to ask IT providers before making a commitment:

How Quickly Do You Respond to Incidents?

Time is of the essence.