Most businesses today are seeking IT support services in West Palm Beach that cut costs while at the same time increasing efficiency. Everyone wants an efficient way of reducing reports, analyzing data, and communicating. To narrow down on this, look at communication for instance. Communication is a crucial factor to the success of any business.
For a long time, businesses have been using the traditional PBX and PTSNs phone system for communication. However, with the advancement in technology, an internet-based system called VoIP (Voice over Internet Protocol) has been developed. While there may be many VoIP options to choose from, Hosted VoIP is more recommended for many reasons as seen below. Hosted VoIP simply means that the PBX and hardware are offered land managed by an MSP from an offsite location.
Following are the advantages of using Hosted VoIP:
Elimination of Equipment
The beauty of hosted VoIP is the absence of equipment. You do not need to invest in any equipment as the voice communication system is in the cloud. This eliminates the need for servers, physical space, and regular maintenance costs and upgrades.
Cost Effectiveness
Most IT support providers in West Palm Beach offer Hosted VoIP solutions at an extremely low upfront cost. In addition, you only pay for only what you use. The cost of ownership is also very low, as you do not need to invest in trained personnel or physical space as everything is kept in an offsite location and managed by a managed service provider. Imagine placing a call across anywhere on the globe at no charges whatsoever!
Collaborations with Applications
MSPs offering hosted VoIP integrate their systems with other apps being used by a business such as Email services, social networking, web browsers, instant messaging and many others.
Scalability/Portability
With hosted VoIP, you can use your phone number from any physical location. This means that you can use the same phone numbers to connect with clients from all your branches in any location. This even gives you the advantage of having remote workers because they can use the same telephone number.
Increased Functionality and More Features
New features are always coming into the scene, which makes it very easy for a business to conduct their communication. Some of the features include follow me, personalized ringtones, and caller ID.
It is evident that hosted VoIP services do more than cutting costs. You can rely on them for more efficient and streamlined communication. Nexxen Technologies, Inc. is an IT support provider in West Palm Beach that offers VoIP among many other IT services. Contact us today to learn more about VoIP and other IT services.