Is your IT services provider in West Palm Beach keeping up with the latest trends in technology? If not, you could be missing out on ways to capitalize on these trends or, worse, you could find your business quickly falling behind the times. While not all trends are applicable to your company, having a provider that’s at least educated about them is crucial so they can suggest improvements or upgrades to enhance your customer experience.
Knowing about the trends is just half the battle for your IT service provider. They also need to know how this relates to your business and what steps need to be taken to either incorporate the technology into your system or mitigate the risks that go along with it.
Here are just a few of the trends that will likely take center stage as 2017 progresses:
Increase in ‘Smart’ Technology
Smart devices seem to be everywhere already, but this is a trend that will continue to blow up in 2017. From smartphones and smartwatches to fully integrated smart homes, what we’ve seen up to this point is only the beginning. Your IT company needs to be aware not only of how these systems can help take your business to the next level, but also the security risks that are inherent in any new technology.
Focus on Mobility
More companies are starting to rely on mobile options so their workforce can remain agile and flexible and work remotely. Gone are the days when everyone came into the home office to clock in and gather around the water cooler for the latest gossip. The companies that will stay competitive are the ones that will be able to attract the millennial workers, and the millennials are all used to working when and where they want. Your IT services provider in West Palm Beach should be suggesting options to help make your workforce more agile and to attract the new generation of employees.
Increase in Outsourcing
As workplaces become more agile, fewer companies are interested in having large in-house teams that need to be supported with expensive infrastructure and benefits. More businesses are leaning toward outsourcing everything from IT support to human resources, and this trend will continue in the new year.
Expectation of Services on Demand
Consumers are used to getting anything they want or need at the touch of a button or a simple voice command. From their favorite television shows to a ride across town, on-demand services are hot and only getting hotter. What does this mean for you? Your customers will expect answers to their questions or fulfillment of their needs much more quickly than before, and just the shortest of delays could cause them to take their business elsewhere. Your IT services provider should help you put systems into place that can instantly respond to your target market.
Is your IT services provider in West Palm Beach familiar with the 2017 technology trends? Are they helping you find ways to integrate them to stay relevant and competitive? If not, it may be time to make a switch. At Nexxen Technologies, we’re up-to-date with the current tech trends and we can help your company stay on top of things. If you’d like to know more about our company or have any technology-related questions, contact us today.