One of the hottest topics in tech and in business is artificial intelligence (more accurately “machine learning” or AI). Many business owners are currently looking to this technology for its potential to improve customer communications, and it is predicted that by the year 2020, 85 percent of all interactions will originate from machine learning “bots.” […]

Technology has long been a cornerstone in the healthcare industry. Changes in technology and advances in medicine are so closely linked that they’re often one and the same. This time, the changes have to do with artificial intelligence (also known as AI). This autonomous technology has the opportunity and the means to completely transform and […]

For a corporation as hugely successful as Google, it may seem somewhat surprising that when it comes to instant messaging and chat apps, the company has failed to make much of an impression. But with free apps virtually destroying cell phone companies’ SMS revenue to become the communication method of choice, Google has decided it […]