Advantages and Disadvantages of Managed IT Services in Boca Raton

Advantages and Disadvantages of Managed IT Services in Boca Raton


IT services companies in Boca Raton are going to provide you the kind of business solutions that can really expand your business. This will diminish operational cost and free up a lot of time additionally. Three features of tech service that provide considerable operational optimization via a managed service provider (MSP) include:

  • Continuously available help desk services
  • 24/7 technology monitoring
  • Purchasing and vendor management

Of course, there are “downsides” to these advantages. For example, if you've always got help desk support, that free time waiting for an overworked tech person to arrive at a given end user's portal is lost. Now they can't twiddle their thumbs, surf the web, compromise network security accidentally and otherwise squander company resources.

And with 24/7 tech monitoring, you are not going to have those hectic weekend instances where some issue manifests out of nowhere and threatens the operation of your entire business. Systems can be mirrored via cloud computing solutions, and so you won't even have loss of customer access or day-to-day operations. You'll just switch back when the primary system has been rebooted. 

And finally, when it comes to purchasing and vendor management, the right kind of MSP can give you a single point of contact. You can consolidate vendor management through IT services in Boca Raton, avoiding hours spent working with multiple organizations. So, you don't get to make those meaningful connections or practice your haggling skills on a regular basis. 

Businesses Are Making the MSP Switch

You can hopefully see these “disadvantages” have a tongue-in-cheek quality to them, and that's because there's really very little to say which is negative about an MSP services model. There's a reason more and more businesses are outsourcing IT management to such agencies.

Perhaps the only disadvantage of using an MSP is that you're inviting another company into yours. You can certainly monitor operatives during installations, upgrades, and the like; but there's a lot of automated tech today that can cut unnecessary operational maintenance. Cloud computing, for example, allows you to outsource your entire network, saving the cost of space, equipment, and personnel involved in its maintenance. 

That being said, an MSP is going to bring better expertise to bear and more diverse operational skill than an internal team can in most situations. This is another advantage of the MSP. Even if you're micromanaging on-site IT personnel, unless you could do the job yourself, you definitely need them. So really, you'd be in the same position with them as you would with the MSP. The difference is, with the MSP, you've got more resources, expertise, and security. If the MSP doesn't deliver requisite service, it may lose your business to competition. Additionally, this may reflect badly on the MSP in a public sense. So, it's in their best interest to serve your needs as precisely as possible. An internal solution will always be behind the curve.

Securing MSP Services

IT services in Boca Raton through Nexxen Technologies, Inc. can provide you 24/7 monitoring and help desk support, as well as vendor management that reduces complication and inefficiency in service delivery. Contact us for cutting-edge solutions that can save you time and money while reducing complications in operation.