Whenever you pay good money for IT support in West Palm Beach, typically that means you expect a guarantee of good results. You'll want the best tech to suit your needs, the best customer service and response times, and the best maintenance/repair practices. Unfortunately, this doesn't always happen, so let's talk about why.
About 'Unproven' IT Solutions
Now, unproven IT solutions are called as such because they're very new and haven't undergone much testing. This doesn't always mean that it'll be bad, of course -- quite the opposite. Many startups and large tech companies have gotten where they are today by employing radical, new, unproven solutions. However, just because Google has an unconventional work environment doesn't mean that will work for your business.
The fact is, testing out what's on the cutting edge only works if you're a fresh startup and that business model is what you do (i.e. Uber) or you're a massive business that can afford a day or two of downtime if something goes wrong. The fact is, unproven IT solutions aren't practical for most businesses in America, much less those of you trying to get IT support in West Palm Beach.
How Unproven IT Solutions Hurt You
Unproven IT solutions have no guarantee that they will actually function as intended. If you work with providers who use these solutions, you're essentially subjecting yourself and your entire business to a trial run. If it turns out great, then great! But it usually won't, and if it fails it could do severe damage to your business. If you're using unproven solutions, chances are you're paying for unreliable, unneeded and unsupported services. If you're putting money down, you should be paying for something that just works.
What Does Your Current Provider Think?
Oftentimes, new technology will be used before it's vetted to determine if it'll actually benefit the customer. However, typically this is the IT provider testing on their own end, and unless something is disastrously wrong the cost shouldn't pass onto the consumer in any way. The new tech is tested in a controlled environment to determine whether or not it's worth implementing on a larger scale.
At least, that's how responsible businesses do it.
Many will take their latest tech and put it out on the field -- which hurts your checkbook, may require a new learning/training process, and may not even function properly. If your provider does this, chances are they don't actually care what you think, and only view you as a paycheck they can test new toys on.
Avoiding Unproven IT Solutions
To avoid this, start by opening a dialogue. Make sure that your IT service provider isn't constantly introducing new tech to the workplace, and ask questions. Have them explain every last detail on what it does, what it has to offer, how it benefits your business in particular, and where you can find real-world examples of other businesses that have used it before. If your provider can't provide this information, it's time for you to look elsewhere.
What You Really Need
You need something solid and reliable. Good IT support in West Palm Beach will provide you just that- nothing but the latest, tried and true tech that suits your needs.
We're Nexxen Tech. Contact us for more.