You Need 24 Hour Support
IT consulting in West Palm Beach is essential to sustainable operations over time; and you should be able to get the support you need any time of the day or night. Hurricane Matthew proves it. Florida -- between sinkholes, Miami intrigue, tourists, and hurricanes -- has a great amount of uncertainty silhouetting residency. You've got to be ready to enjoy the most beautiful, sunny days in some of the country's most pristine, gorgeous, tropical climate; and then you've got to endure the wrath of the jungle. Everywhere there is tradeoff; in Florida it can be exceptionally pernicious.
When you are looking for an IT consulting provider, ignore the ones who have not taken the time to go that extra mile for 24-hour support. In Florida, such service will statistically be a necessity at some point; there are just too many happenstances to ignore. Beyond catastrophe, humdrum exigencies of daily operations have just as equal a propensity to require top-tier support in the wee hours of the morning.
The thing is, when you're out shopping, there are definitely consultants who are going to try and act like a lack of 24-hour support isn't a big deal. How else can they spin it? What, are they going to say: "Our service is so good, you'll never experience a natural disaster!" Not with a straight face, they're not. And if they do, run! IT consulting in West Palm Beach that doesn't factor in Murphy's Law probably doesn't deserve to call itself a consultancy.
The Internal Component
The last thing to consider is your own perspective. Okay, so you lock down systems when you leave your business, which doesn't operate around the clock. You backup your data, and keep one hard drive at the office, and another at home. But one day, when you're backing up both drives -- which you usually don't do at the same time for security reasons, but which you had to do because otherwise you would be unable to get your errands done -- the new intern comes in with the coffee, bumps into you, and fries both drives. It wouldn't be a big deal -- you've still got the main drive! But then the hurricane hits. You know what they say, bad things come in threes.
A scenario that seems a little bit "out there"? Perhaps. But have big-ticket organizations imploded due to improper backup and data recovery at a critical juncture in operations? You bet. All of the scenarios so far explored have been assumed to be accidental; but there are malicious scenarios where disgruntled employees ruin systems as well.
Having an exterior consultancy available becomes an even wiser choice: you can get two sets of eyes on the same problem. It's widely known that the greatest vulnerability a computer system has -- as far as hacking goes -- comes from internal employees. For that reason alone it makes sense to have 24/7 outsourced recovery support.
Continuous Support Ensures Sustainability
When you're shopping for IT consulting in West Palm Beach, services whose inclusion you should look for are:
- Application and Database Development
- Backup Disaster Recovery
- IT Consulting
- On-Demand Services (break/fix)
- Anti-Virus/Spyware Detection and Removal
- Office Moves/Wiring
- Cloud Services
- Business Continuity Planning
- VoIP (Voice over Internet Protocol)
- Virtualization
- Email/Spam Protection
- Hosted Solutions
- Managed Services
- Mobile Management
For centuries, it's been known that "the best laid plans of mice and men often go awry". At Nexxen Technologies, Inc., you have 24/7 support available from us, because we understand that life happens regardless of preparations. We provide the listed services and more, and are always willing to go that extra mile.